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Staff Training Public
Staff Training Public
Curriculum
5 Sections
29 Lessons
10 Weeks
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Introduction
4
1.1
Introduction
1 Minute
1.2
Our Story
1 Minute
1.3
Challenges to the rep system
2 Minutes
1.4
Myth Busting
3 Minutes
How to respond to student feedback on Unitu
11
2.1
Responding to student feedback overview
2.2
Accessing your account
1 Minute
2.3
The feedback board – overview
3 Minutes
2.4
The importance of responding to student feedback
3 Minutes
2.5
How to comment on student feedback
3 Minutes
2.6
Tips and guidance on commenting on student feedback
3 Minutes
2.7
How to provide updates to student feedback
5 Minutes
2.8
How to assign feedback
1 Minute
2.9
Responding to student feedback with the Expected Response Time
3 Minutes
2.10
How to request student feedback
2 Minutes
2.11
How to close the feedback
4 Minutes
Moderating feedback on Unitu
2
3.1
What and how to moderate student feedback
8 Minutes
3.2
How does Unitu’s Sentiment checker work?
2 Minutes
Increasing student engagement on Unitu
8
4.1
Increasing student engagement overview
2 Minutes
4.2
Promoting Unitu through EmailCopy
3 Minutes
4.3
Promoting Unitu through InductionsCopy
4 Minutes
4.4
Promoting Unitu through Social MediaCopy
2 Minutes
4.5
Engaging non active users through Invite featureCopy
7 Minutes
4.6
Engaging non active users through Sign PostingCopy
1 Minute
4.7
Engaging active studentsCopy
1 Minute
4.8
Monitoring engagementCopy
2 Minutes
Conclusion
4
5.1
Changing your account settingsCopy
2 Minutes
5.2
Getting support from UnituCopy
1 Minute
5.3
Live chat supportCopy
1 Minute
5.4
Thank youCopy
Tips and guidance on commenting on student feedback
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